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Return Policy

Return Policy

Cancellation

You can cancel orders before shipment for a full refund. Once dispatched, orders cannot be canceled.

Returns (if applicable)

Returns are accepted within 15 days of receiving the order.

Eligibility Criteria

To be eligible for a return, the product must:

  • Be undamaged, unopened, and purchased from Slid Bag’s official online store.
  • Be in the same condition as delivered and returned in its original box with all accessories.
  • Require a proof of purchase (receipt or order confirmation email).

Customer Responsibilities

Customers are responsible for delivery costs in the following scenarios:

  • Returning products at own cost.
  • Accidental returns.
  • Returning products claimed defective but found in proper working condition by Slid Bag’s quality control.
  • Costs related to unauthorized returns.
  • Please note that returns may be denied if goods do not meet these conditions.

For further inquiries, contact us at [email protected].

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