FAQs

Our goal is to ensure that your shopping experience with us is seamless and enjoyable.

At Slid Inc. we understand that our customers may have questions about our products, services, and policies. To provide you with quick and easy access to information, we've compiled a list of frequently asked questions (FAQs) covering various topics such as payment methods, order management, shipping, gift cards, and returns/exchanges.

What payment methods do you accept?

We accept only credit/ debit cards payments.

How can I view my order history and handle the order?

To view your order history or handle it , simply log in to your account on our website and navigate to the “Order History” section. From there, you can track your orders and manage any issues that may arise.

What are your shipping and handling policies?

We offer standard and expedited shipping options. Shipping fees and delivery times may vary depending on your location and the selected Items. For detailed information, please refer to our Shipping and Handling page.

Do you offer gift cards?

we offer discount coupons during special occasions which can be redeemed online during checkout. Be sure to keep an eye out for our special promotions and discounts!

What is your returns and exchanges policy?

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free returns and exchanges process. Please refer to our Returns and Exchanges page for detailed instructions on how to initiate a return or exchange.

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