Return Policy
Cancellation
You can cancel orders before shipment for a full refund. Once dispatched, orders cannot be canceled.
Returns (if applicable)
Returns are accepted within 15 days of receiving the order.
Eligibility Criteria
To be eligible for a return, the product must:
- Be undamaged, unopened, and purchased from Slid Bag’s official online store.
- Be in the same condition as delivered and returned in its original box with all accessories.
- Require a proof of purchase (receipt or order confirmation email).
Customer Responsibilities
Customers are responsible for delivery costs in the following scenarios:
- Returning products at own cost.
- Accidental returns.
- Returning products claimed defective but found in proper working condition by Slid Bag’s quality control.
- Costs related to unauthorized returns.
- Please note that returns may be denied if goods do not meet these conditions.
For further inquiries, contact us at [email protected].